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The category-wise details are set out below which shall apply, subject to the other Terms and Conditions of this Cancellation, Return and Refund Policy. Do read all sections carefully to understand the conditions and cases under which returns will be accepted and check the Products display page for Product specific return information.
| PRODUCT CATEGORY | RETURN PERIOD | |
|---|---|---|
| FASHION AND LIFESTYLE PRODUCTS | Any apparel, accessories, footwear, sunglasses, certain fashion Jewellery, etc. | 30 days from the date of delivery – as long as the product is unused and the price tags are intact. |
| ELECTRONIC PRODUCTS | Smartphone’s, accessories, smart watches, pen drives, hard disks, speakers, power banks, etc. |
7 days from the date of delivery – only if there is apparent visible damage, or key product-related defects. In case of any issues after 7 days from the date of delivery: (a) above, Users may contact the manufacturer directly under the product warranty provided by the manufacturer (if any). (b) If relating to products other than those specified in |
| TOYS | Various toys | 10 days from the date of delivery – as long as the product is unused and the price tags are intact. |
| ACCESSORIES | Watches (analog & digital) | 7 days from the date of delivery – as long as the product is returned in its original packaging along with the guarantee card and manuals (if any), and all the protective coverage is intact. |
| PRECIOUS JEWELLERY | Bracelets, Kadas, Chains, Earrings, Rings, Bangles, Necklaces, Traditional Jewellery,Pendants | Easy 7 days return, exchange unavailable, as is applicable to the relevant product on the product display page – as long as all the certificates are returned, and the articles are in the original packaging. |
| GOLD AND SILVER COINS AND BAR AND IDOLS | Idols & Coins | Non-Returnable and Non-Exchangeable |
| SAREES AND UNSTITCHED FABRICS | Sarees, Dupattas, Shawls & Wraps, Stoles & Scarves, Dress material, Blouse and Blouse pcs | Easy 7 days return from the date of delivery - as long as the product is unused and the price tags are intact. Sarees with blouse pcs cut off will not be accepted. Dress materials with any parts missing will not be accepted. |
| ACCESSORIES AND MORE | Home Fragrances, Table Napkins, Coasters & Placemats, Stationery & Organisers, Hair Care Accessories, Oils & Spa,Hair Accessories, Creative & Educational etc. | No Returns And Exchange |